Privacy Policy

1. Introduction

This Privacy Policy explains how BCB Solutions Pte. Ltd. ("BCB Solutions", "we", "us") collects, uses, discloses and protects personal data when you visit our website, register for an account, or participate in our affiliate and partnership network. We are committed to handling personal data responsibly and in accordance with the Singapore Personal Data Protection Act 2012 (PDPA) and, where applicable, the EU General Data Protection Regulation (GDPR).

For the purposes of the GDPR, the data controller is BCB Solutions Pte. Ltd., 1 Raffles Place, Singapore 048616.

2. Data we collect

Information you provide

• Account and contact details such as name, email address, company, website and country
• Payment and payout information for publishers and partners
• Communications you send to us, including support and enquiry messages

Information collected automatically

• Device and browser data, IP address and approximate location
• Usage data such as pages viewed, referring URLs and interactions with our platform
• Affiliate event data such as clicks, impressions and conversions (see Section 4)

3. How we use data

• To operate, maintain and secure our network and platform
• To attribute conversions and calculate commissions and payouts
• To provide customer support and respond to enquiries
• To detect, prevent and investigate fraud and policy violations
• To send service communications and, where permitted, marketing messages
• To comply with legal, tax and regulatory obligations

4. Affiliate tracking & cookies

As an affiliate network, tracking is core to our service. When a user clicks a tracked link, we may set first- and third-party identifiers (cookies, pixels and server-to-server signals) to attribute resulting conversions to the correct publisher. Where required by law, we rely on consent obtained through the relevant brand's consent management platform before setting non-essential cookies.

You can manage cookies through your browser settings. Disabling tracking cookies may affect attribution but does not prevent you from browsing this website.

5. Legal bases (GDPR) & PDPA

Where the GDPR applies, we process personal data on the following legal bases:

• Contract — to provide accounts, process payouts and deliver our services
• Legitimate interests — to secure our platform, prevent fraud and improve our services
• Consent — for non-essential cookies and certain marketing
• Legal obligation — to meet tax, accounting and regulatory requirements

Under the PDPA, we collect, use and disclose personal data only for purposes that a reasonable person would consider appropriate, and for which consent has been given or is deemed given, unless an exception applies.

6. Data sharing

We may share personal data with:

• Brands, publishers and agencies as necessary to operate programs and attribute conversions
• Payment service providers to process partner payouts
• IT, hosting, analytics and fraud-prevention service providers acting as processors
• Authorities and advisers where required by law or to protect our rights

We do not sell personal data.

7. International transfers

As a global network headquartered in Singapore, we may transfer personal data outside your country of residence, including from the EEA to Singapore and other jurisdictions. Where we transfer EEA personal data, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses. For transfers out of Singapore, we take reasonable steps to ensure a comparable standard of protection under the PDPA.

8. Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this policy, including to meet contractual, accounting, tax and legal obligations. Affiliate event and payout records are typically retained for the period required by applicable financial and tax law, after which they are deleted or anonymised.

9. Your rights

Subject to applicable law, you may have the right to access, correct, update, delete, restrict or object to the processing of your personal data, to withdraw consent, and to data portability. Where the GDPR applies, you also have the right to lodge a complaint with a supervisory authority. To exercise your rights, contact us using the details below.

10. Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse or alteration, including encryption in transit, access controls and regular security reviews. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Contact / Data Protection Officer

For any privacy enquiry, or to reach our Data Protection Officer, contact:

BCB Solutions Pte. Ltd.
Attn: Data Protection Officer
1 Raffles Place, Singapore 048616
Email: privacy@bcbsolutions.example

We may update this Privacy Policy from time to time. The "last updated" date at the top of this page reflects the most recent revision.